By Imogen Lloyd on Fri 14 April 2023
in
CRM

The right CRM can be one of the most effective tools for elevating business performance and productivity. However, time and time again we see businesses investing in a CRM that not only isn’t a good fit, but even hinders their growth potential. To combat this, we’ve pooled together the top 3 signs your CRM isn’t right for you so you can make the change before it’s too late.
By Olivia Smith on Thu 13 April 2023
in
CRM

Thinking of investing in a CRM system for your business but have no clue where to start? Here’s our guide on what to look out for, how to identify whether a CRM is good value for money, and how to carry out effective research to make sure you’re purchasing the right CRM for you.
By Eleanor Akester on Thu 06 April 2023
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Sales

Lead qualification can be a discouraging task when half of your prospects turn out to be the wrong fit, so attracting the right buyers is key to levelling up your business performance. In this article we’ll discuss how you can create and utilise an ideal customer profile to refine your prospecting process, making lead qualification more streamlined.
By Imogen Lloyd on Thu 30 March 2023
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Sales

Facing rejection during the sales process is a natural defeat that anyone in the world of B2B is familiar with. But when your business becomes too comfortable with defeat, it’s important that you have a structure in place that aims to pre-empt and avoid the issue. So, we’ve put together the ultimate guide to building and managing a sales pipeline that prospers every time.
By Olivia Smith on Thu 23 March 2023
in
CRM
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Data is the heart of all CRM systems and, when input correctly, can be utilised to heighten product, customer, and sales awareness. But data can be affected by a whole host of variables that can’t always be controlled by an automated system. So, how can CRM help when your data becomes faulty?
By Imogen Lloyd on Tue 14 March 2023
in
Wholesale & Distribution

System Integration Expert and Managing Director of Outserve, Philip Oakley, shared his specialist advice on how to get the most out of software for businesses in the food and beverage industry. From reporting to road mapping, here are some of our key takeaways from the online event in case you missed it…
By Olivia Smith on Fri 24 February 2023
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Sales

The right CRM system can give you a hold on some of the most insightful statistics that are otherwise inaccessible. Learning how CRM can better your daily business operations is just the first step to increasing customer loyalty and customer lifetime value.
By Imogen Lloyd on Thu 23 February 2023
in
Blog

Lowering your customer churn rate is only possible when you’re able to tackle the root cause of the issue. In this blog, we outline some of the primary reasons for customer attrition in product businesses and how they can be avoided.
By Imogen Lloyd on Tue 22 November 2022
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Blog

Good or bad, all customer feedback can have a positive effect on your operations. If you’re a small business facing stagnant growth, perhaps it’s your approach to obtaining customer feedback that’s going amiss. Using these feedback retrieval techniques, you can start to strategise your sales and services efforts and increase your profit margin.
By ProspectSoft on Mon 21 November 2022
in
CRM

Want to save money and use a more fitting CRM for your type of business, that has tighter integration to your Unleashed system – all without disrupting business as usual activities?