By Olivia Smith on Tue 27 September 2022
in
Blog

Thinking about selling B2B, a mixture of B2B and D2C, or looking to grow B2B sales through wholesale and distribution channels? Learn how you can stay ahead of current trends in the B2B space and get actionable advice on how unlock your B2B potential.
By Imogen Lloyd on Wed 21 September 2022
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Sales

Adapting to the digital sphere of business can be overwhelming for even the most experienced sales teams. However, converting to virtual sales can offer your team a diverse assortment of fresh possibilities and opportunities. Whether you’re struggling to virtually build customer relationships or competing to retain the attention of your prospects, following these tips will increase the productivity of your sales process.
By Olivia Mascarenhas on Tue 23 August 2022
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CRM

CRM systems are typically aimed at strengthening processes within Sales and Marketing teams. But a great CRM system shouldn’t operate as a silo – it should be a tool that all key functions of the business can use to excel in their role.
By Jessica Nash on Thu 18 August 2022
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CRM

Totally mystified about the Magic Matrix? Let us introduce the concept and why it’s the ultimate upsell and cross-selling tool for B2B wholesalers, distributors and manufacturers.
By Lucy Crossland on Tue 09 August 2022
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SaaS

No matter what type of products you sell, when you implement a new system in the business, it needs to pay off. Actually calculating ROI is one thing, but investment in new software shouldn’t just be about money.
By Lucy Crossland on Fri 08 July 2022
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CRM

Choosing and implementing a CRM system takes time and consideration, and when there are hundreds of options to choose from, it can be tricky to know where to start. Whether you’ve used a CRM before, or are looking to build the right tech stack for your business from scratch, here are some key considerations that’ll help you save time, and critically, help you make the right choice.
By Eleanor Akester on Fri 01 July 2022
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Sales

Given that winning a sale is viewed as so critical to business success, it’s all too easy to fall into the trap of making after sales an afterthought. But, with the right tools and processes in place, Customer Service teams can be better equipped in their battle against dissatisfaction.
By Lucy Crossland on Tue 28 June 2022
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CRM

For a B2B Wholesaler, Manufacturer or Distributor, the needs of a CRM could not be more different to a service-based business. Beyond needing the “traditional” CRM requirements that most CRMs offer, they have unique and distinct differences that require a more specialised CRM that goes beyond just storing customer information and tracking sales enquiries.
By Olivia Mascarenhas on Thu 21 April 2022
in
CRM

A great CRM system for a product business should mean your sales and services team are fully Stock-Aware. But there's the potential for small yet avoidable usage errors. To ensure you aren't falling into these mistakes, we've compiled a list of the top 5 most common CRM usage errors you should avoid.
By Lucy Crossland on Thu 07 April 2022
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Wholesale & Distribution

RFM analysis has become a crucial tool for effectively segmenting your customer base, in particular identifying your "Champion" customers. These customers offer unique opportunities for business growth. So how exactly can you make the most of this positive relationship to drive business growth?