Summary
Prospect CRM is a natural fit for Beta Valve. It integrated with their previous Exchequer accounting system, and now integrates with their Unleashed. Since implementation, they've seen significant improvements in their business.
Customer Segmentation Model (RFM)Target the right customers at the right time
Problem TrackingTurn every problem into an amazing customer experience
IntegrationsIntegrate your Prospect CRM Free Trial to your Inventory/Accounting system
Quoting SoftwareOptimise your Quote-to-Order Workflow
Landing Pages BuilderDesign and publish landing pages to enhance your digital marketing strategy
Cross-sell & Upsell MatrixStrategically upsell and cross-sell with Prospect’s Magic Matrix
Faster Order TakingTake more orders in less time - without duplicating data entry
The Growth EngineMaximise sales growth with the CRM Growth Engine
Missing Order AlertsIdentify at-risk customers before you lose them for good
Opportunity TrackingTrack sales performance with ease
End-to-End ReportingTrack performance by customer, product or salesperson
Stock-Aware CRMWhat is it, why you need it & how it will grow your product business
Web Enquiry FormsStreamline your lead generation with Web Enquiry Forms directly from your website
B2B Portals & Web ShopsOur trade portals offer integrated account details online
Get Orders 24/7Extend your business hours so customers can do business with you at any time
Content ManagementQuickly & easily make changes to your website as and when you need to
Sales Growth Strategies in B2B Sector ReportDownload the latest report for analysis and insights into the sales processes, strategies and opportunities within UK B2B SME firms
The Growth Playbook ScorecardAnalyse your growth performance to take control & drive your B2B sales success
CRM Comparison GuideCompare built-in features, weigh up star ratings & hear from real customers
"What is Stock-Aware CRM?" eBookDiscover how you can increase sales by 25% without a single new customer with a Stock-Aware CRM!
Engineering EquipmentCRM built for Engineering Suppliers
Healthcare & BeautyCRM built for the Healthcare & Beauty Industry
Suppliers to ConstructionCRM built for the Construction Industry
Food & BeverageCRM built for the Food & Beverage Industry
Lab & Medical EquipmentCRM built for the Lab & Medical Equipment Industry
Clothing & AccessoriesCRM built for Clothing & Accessory Suppliers
Beta Valve are specialists in the supply of solenoid valves for the control of water and air.
Prospect CRM is a natural fit for Beta Valve. It integrated with their previous Exchequer accounting system, and now integrates with their Unleashed. Since implementation, they've seen significant improvements in their business.
I know we made a good choice in going with Prospect CRM, and if I was in the same position again I'd make the same decision.
John Hewitt, Managing Director at Beta Valve
Integration
Prospect CRM can integrate with existing systems, making it a natural business extension.
Reach a Wider Audience
Use Prospect eCommerce to keep track of and offer more products to boost online presence.
Structured & Efficient Processes
Prospect CRM is built for long-term success and can adapt to specific business needs.
Beta Valve already had a website in place before Prospect eCommerce, but it was static and provided little information about their products. These issues caused them to rethink their current processes, and they knew they had to review their website in order to boost their online presence. The team tried different methods to better promote themselves such as Google AdWords, PR, and attending tradeshows, where they did have some successes, but nothing was consistently paying off. They needed a long-term solution in place that could adapt to their business requirements.
Beta Valve now have Prospect CRM, Prospect eCommerce and email marketing solutions in place.
It seemed like a logical progression to implement all three as their business evolved. Most of their enquiries now
come through the website, meaning they have more time to spend elsewhere. Not only have they saved time, but the team
have saved money too, as their costs are much lower since implementing the system. Customer orders are processed straight
through to the back-office accounting system, meaning there's no error-prone re-keying through human interaction.
With Prospect eCommerce in place, they can make slightly more obscure products available due to how quick and easy it is to
make them appear on the site. This has meant they have not only sold their most popular products to typical customer, but have
been able to access a slightly different market by displaying more bespoke, unusual products too. The email marketing integration
has allowed them to generate qualified leads through targeted marketing campaigns based on key customer information, and they're
now utilising this even more to view results and monitor engagement levels.
