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Is your Exchequer System helping you to win online sales?

There are 2.7 billion people online; that’s almost 40% of the world’s population. With broadband costs continuing to fall, Europe has the highest penetration of high speed internet. And in Europe, mobile internet use is set to overtake fixed internet access by 2014.

By Andrew Ardron on Sun 21 July 2013 in Web & eCommerce

Customer ecommerce Case Study: Cycling Sports Group

“20% (£500k pcm) of our orders now come from the website and we are winning new customers based on the new service the site offers our customers”
Neil Merry, Managing Director of CSG (Cycling Sports Group) UK

 

By Victoria Dyke on Tue 16 July 2013 in Web & eCommerce

The Number 1 thing to change on your B2B eCommerce site

B2B eCommerce is set to reach £373 billion by the end of this year according to Forrester Research, which in turn brings higher customer demands.

By Jessica Heald on Tue 09 July 2013 in Web & eCommerce

Increase summer sales online

With the weather set to stay in the high twenties all week I am sure most of us will be reaching for the sun cream to cherish the sunshine over the next few days. However, for those of us trading online the good weather often brings some anxiety as the hot summer season tends to cool off our online sales. 

By Jessica Heald on Tue 09 July 2013 in Sales

Making your eCommerce site a success

This final blog of the series will show you how you can really start to build a solid plan to make your eCommerce site a success. 

By Stuart McLaren on Tue 12 March 2013 in Web & eCommerce

Top 10 questions to ask yourself before moving online

In January we made our 2013 predictions for eCommerce (take another look here if you haven’t seen them). So…if you are currently enjoying success as a business owner in the tangible world, how can you begin to reap the benefits that moving your business online can bring?

By Victoria Dyke on Mon 11 February 2013 in Web & eCommerce

B2B Telesales: Creating an OUTSTANDING customer EXPERIENCE

There’s no doubt about it, customers are demanding… and every year they expect more – better prices, a better level of service, faster delivery … you name it they want it. But why? And how do you get ahead of their expectations? How do you increase the service while also improving your profit margins?

By Andrew Ardron on Thu 01 November 2012 in CRM

B2B Telesales: Top Ten Costly Mistakes

In the current climate, all teams need to focus on costs and efficiency – but none more so than telesales teams. So, what are the classic mistakes and unnecessary costs in telesales departments and telesales systems?

By Andrew Ardron on Thu 18 October 2012 in CRM

How to avoid unsubscribes without falling foul of the law

Some top tips on how to steer clear of unsubscribes...

By Stuart McLaren on Thu 23 August 2012 in Email Marketing

Hints, tips and advice on avoiding spam filters

Here are some of our key tips & tricks to avoid those pesky spam filters...

By Stuart McLaren on Thu 09 August 2012 in Email Marketing

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