Whilst onboarding often comes at a price, the long-term RIO to be gained from a quality onboarding experience is undeniable. Have a read of just 3 reasons why onboarding is great for effective software adoption...

By Chloe Baybutt on Thu 31 March 2022 in Wholesale & Distribution

A leaky bucket in your business is likely draining the profit out of your business faster you can bring customers in. But how do you know who's at risk of being lost to competitors? And how can you analyse this information quickly, so you don't lose them for good?

By Jessica Heald on Thu 24 March 2022 in Wholesale & Distribution

So what makes a stand-out Onboarding package that is really worth your time and money? Whether onboarding is included or additional, mandatory or optional, we’ve highlighted the top 4 signs of a worth-it onboarding package. 

By Olivia Mascarenhas on Wed 16 February 2022 in Wholesale & Distribution

For B2B Wholesalers and Distributors, understanding your customers' buying patterns is essential for business growth and success. But it's easy to feel bombarded with acronyms and phrases, so we've put together a need-to-know, top 10 list of metrics for product businesses.

By Lucy Crossland on Fri 26 November 2021 in Wholesale & Distribution

Many organisations still have their reservations when choosing software, so we’ve put together the top 4 turn-offs for businesses buying B2B software, and why you shouldn't write them off.

By Chloe Baybutt on Wed 20 October 2021 in Wholesale & Distribution

Customer onboarding is largely associated with software businesses…but if you sell products business-to-business, a successful onboarding programme – turning one-time purchasers into loyal, long-term advocates – is crucial for your growth too.

By Jessica Heald on Tue 13 July 2021 in Wholesale & Distribution