By Imogen Lloyd on Thu 13 April 2023
in
Blog
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Sustained business growth is the ultimate goal in the B2B world, and is crucial for long-term survival and success. In this Growth Series, we’ll be diving into the importance of profitable growth, what factors contribute towards it, and how to achieve it.
By Eleanor Akester on Thu 06 April 2023
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Sales

Lead qualification can be a discouraging task when half of your prospects turn out to be the wrong fit, so attracting the right buyers is key to levelling up your business performance. In this article we’ll discuss how you can create and utilise an ideal customer profile to refine your prospecting process, making lead qualification more streamlined.
By Jessica Nash on Fri 31 March 2023
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CRM

RFM was first introduced almost 30 years ago and, despite the concept being easy to understand, its implementation couldn’t be more onerous. In this blog, we explain why RFM’s potential is still untapped, and how product sellers can overlook its challenges to get straight to reaping its rewards.
By Imogen Lloyd on Thu 30 March 2023
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Sales

Facing rejection during the sales process is a natural defeat that anyone in the world of B2B is familiar with. But when your business becomes too comfortable with defeat, it’s important that you have a structure in place that aims to pre-empt and avoid the issue. So, we’ve put together the ultimate guide to building and managing a sales pipeline that prospers every time.
By ProspectSoft on Fri 24 March 2023
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CRM

From quoting to RFM segmentation, sign up and learn how stock-aware CRM streamlines the B2B sales process and improves stock visibility by extracting valuable sales and product data that's concealed within your back-office system.
By Olivia Smith on Thu 23 March 2023
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CRM
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Data is the heart of all CRM systems and, when input correctly, can be utilised to heighten product, customer, and sales awareness. But data can be affected by a whole host of variables that can’t always be controlled by an automated system. So, how can CRM help when your data becomes faulty?
By Jessica Nash on Thu 16 March 2023
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Sales

Whether you send quotes first, just take incoming orders, or a bit of both, product businesses must enable their team to focus on helping customers and spend less time keying orders or rekeying quotations. In this article, we dive in to why defining and implementing an optimised quote-to-order workflow can help B2B product sellers take more orders, more quickly – every time.
By Imogen Lloyd on Tue 14 March 2023
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Wholesale & Distribution

System Integration Expert and Managing Director of Outserve, Philip Oakley, shared his specialist advice on how to get the most out of software for businesses in the food and beverage industry. From reporting to road mapping, here are some of our key takeaways from the online event in case you missed it…
By Jessica Nash on Thu 02 March 2023
in
Blog

No matter how good your marketing, quoting and order-taking processes are, some customers will inevitably look elsewhere for other products and suppliers. But for B2B product sellers, spotting that is hard, and yet doing so quickly is essential for customer retention.
By Olivia Smith on Fri 24 February 2023
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Sales

The right CRM system can give you a hold on some of the most insightful statistics that are otherwise inaccessible. Learning how CRM can better your daily business operations is just the first step to increasing customer loyalty and customer lifetime value.