By Imogen Lloyd on Thu 23 February 2023
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Blog

Lowering your customer churn rate is only possible when you’re able to tackle the root cause of the issue. In this blog, we outline some of the primary reasons for customer attrition in product businesses and how they can be avoided.
By Katana on Mon 19 December 2022
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Manufacturing

Optimising your manufacturing business has never been more important. In this article, we take a look at a few ways to get your processes running at full potential in 2023.
By Imogen Lloyd on Tue 22 November 2022
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Blog

Good or bad, all customer feedback can have a positive effect on your operations. If you’re a small business facing stagnant growth, perhaps it’s your approach to obtaining customer feedback that’s going amiss. Using these feedback retrieval techniques, you can start to strategise your sales and services efforts and increase your profit margin.
By ProspectSoft on Mon 21 November 2022
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CRM

Want to save money and use a more fitting CRM for your type of business, that has tighter integration to your Unleashed system – all without disrupting business as usual activities?
By Imogen Lloyd on Mon 17 October 2022
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Blog

With business costs at an all-time high, cutting your expenses has never been so important. Learn how you can use CRM to optimise your efficiency; reducing expenditure while continuing to maximise growth as a small business.
By Imogen Lloyd on Mon 10 October 2022
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Blog

Being able to identify where to invest in your company is key to business growth. While you may already be investing in pre-sale customer service, have you considered offering support for customer success?
By Olivia Smith on Tue 27 September 2022
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Blog

Thinking about selling B2B, a mixture of B2B and D2C, or looking to grow B2B sales through wholesale and distribution channels? Learn how you can stay ahead of current trends in the B2B space and get actionable advice on how unlock your B2B potential.
By Imogen Lloyd on Wed 21 September 2022
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Sales

Adapting to the digital sphere of business can be overwhelming for even the most experienced sales teams. However, converting to virtual sales can offer your team a diverse assortment of fresh possibilities and opportunities. Whether you’re struggling to virtually build customer relationships or competing to retain the attention of your prospects, following these tips will increase the productivity of your sales process.
By Lucy Crossland on Fri 26 August 2022
By Olivia Mascarenhas on Tue 23 August 2022
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CRM

CRM systems are typically aimed at strengthening processes within Sales and Marketing teams. But a great CRM system shouldn’t operate as a silo – it should be a tool that all key functions of the business can use to excel in their role.